Information provided under articles 13 and 14 of Regulation (EU) 2016/679 (GDPR).
Data controller
| Trading name | Gabriella Carbini – Ceramiche Carbini |
|---|---|
| Registered office and workshop | Via Firenze 83, loc. Fiano, 50052 Certaldo (FI), Italy |
| Legal form | [TO BE CONFIRMED AT THE STUDIO: legal form: sole trader, registered artisan business, other] |
| VAT number | [TO BE CONFIRMED AT THE STUDIO: Italian VAT number (partita IVA)] |
| Companies register | [TO BE CONFIRMED AT THE STUDIO: REA number and chamber of commerce] |
| info@chianticeramica.it | |
| Telephone | +39 0571 15 200 34 · +39 346 418 8211 |
What data, and why
| Contact form | Your name, email, telephone if you give it, and the text of your message. Used to reply to you. Legal basis: your consent and steps taken at your request before entering into a contract (art. 6.1.a and 6.1.b). |
|---|---|
| Orders | Name, billing and delivery address, email, telephone, order details. Used to conclude and perform the contract (art. 6.1.b) and to meet tax obligations (art. 6.1.c). |
| Customer account | If you create one: email and hashed password, plus your order history. Legal basis: performance of the contract (art. 6.1.b). |
| Technical cookies | The basket session identifier and a record of your cookie choice. Without them the basket empties between one page and the next. Legal basis: legitimate interest in making the site work (art. 6.1.f); no consent is required for these. |
| Server logs | IP address, date and time, page requested. Any web server generates these automatically and they serve security. Legal basis: legitimate interest (art. 6.1.f). |
The site sets no analytics or marketing cookies and loads no third-party scripts until you allow it. See the cookie policy.
Who the data is shared with
- Hosting provider, which physically stores the site’s data. [TO BE CONFIRMED AT THE STUDIO: name and place of establishment of the hosting provider, and whether an article 28 GDPR agreement has been signed]
- Carrier handling delivery, who is given your name, address and telephone number. [TO BE CONFIRMED AT THE STUDIO: carrier used]
- Payment provider, once electronic payments are active. Card details travel to them and do not pass through this site. [TO BE CONFIRMED AT THE STUDIO: payment provider chosen]
- Accountant and other professionals dealing with tax obligations.
Data is not sold, not passed on for commercial purposes, and not used for automated profiling.
Transfers outside the European Union
[TO BE CONFIRMED AT THE STUDIO: if hosting, email or the payment provider involve transfers outside the EU, they must be listed here with the relevant safeguard]
How long it is kept
| Messages from the form | Twenty-four months from the last contact, then deleted. |
|---|---|
| Order documents and invoices | Ten years, as Italian tax law requires. |
| Customer account | As long as you keep it open. On closure only the tax documents remain. |
| Server logs | [TO BE CONFIRMED AT THE STUDIO: log retention period, to be confirmed with the hosting provider] |
| Cookie choice | One hundred and eighty days. |
Your rights
At any time you may ask to access your data, correct it, erase it, restrict its processing, object to processing based on legitimate interest, and receive in a readable format the data you have given us (articles 15–22 GDPR). Where processing rests on consent, you may withdraw it whenever you like, and withdrawal does not affect what was done before.
Write to info@chianticeramica.it. You will have a reply within one month.
If you consider that the processing breaches the Regulation you may lodge a complaint with the Italian supervisory authority, the Garante per la protezione dei dati personali (Piazza Venezia 11, 00187 Rome, garanteprivacy.it), or with the supervisory authority of the EU country where you live.
Last updated: 16 Agosto 2026
